This is example where corporate companies use my Consulting / Coaching Services to support the Business. In this Case it was financial and insurance Business Prudential, this was the Evaluation of the partnership working.. I worked with a few hundred people within business, 2 months to plan partnership working .. www.steviekidd.co.uk
Prudential Objective
Prudential Wanted a partnership with someone who could help the people of the business to think differently. Also to mentor the people of the business to understand that change is inevitable and how having the right mindset can get you through any change. Also Support the people to understand that their actions will have either a positive or negative reaction, We want our people to look at our customers in a different way and understand signals that they give as well as looking past a customers issue to get to the real issues they have to ensure we deliver the best possible service for our customers.
Leaders and People feedback
So we were looking for someone who was personable and engaging, looking back we defiantly got that from Stevie Kidd and more...
We evaluated that a very high percentage of the people of prudential got Stevie in so many ways, We were looking for someone to plant seeds in peoples minds about what they could do differently and how they could influence the business with the intention of the leadership team continuing this work through sessions and growing the seed that had been planted. This certainly has happened as many people have continued to talk about you and use examples from your time with us, its evident a big seed is about how we can continually improve as a team and as individuals. The people in the business are on a very high since you came and worked with us all.
Personal Touch.. and impact you made...
We also have a high volume of people who took a lot of personal reflection from Stevie's time with us, especially in how to look at things differently in your life as well as what they do in work. I can understand this, as your work is all people focused and for us this was something that all levels of staff involved could relate to.
When witnessing the volume of people who wanted one to one time this was big indicator on how you had touched everyone and how big an impact you had actually made..
New Pilot for us at prudential...
This was our first time bringing in external support and we were very skeptical about how it would land. I also felt we aimed to high in attempting to achieve 75% success rate and engagement rate . In the evaluation we are delighted to say it was a success our people are talking about how it will absolutely improve their lives, how it will improve customer relations but also improve peoples roles in our business which really is fantastic.
We feel and see the mindset of the teams has changed since you came in and worked with us as peoples buy into change is quick now. The people come across more engaged in the business now and link into the business goals more.
We are absolutely delighted in engaging with Stevie Kidd, he is unique and his work is transformational as his work proves.Our time was a great success.
G Whiteford Prudential ...
Comments from the people of Prudential..
" That was more than I could have asked for"
"Stevie is a very inspirational man"
"What I took, the only person that can change things for me is me"
" Being around him makes you feel very motivated"
" Need to push myself more"
" Anything is possible if you have the right mindset"
" In business I will now support, listen and challenge"
"He is one productive guy"
" I want to achieve more"
" His life is his messages"
"I will improve all the relationships I have in business and life"
" I need to learn more about our business"
" Stevie working with us empowers you to Self Reflect"
"Thought Provoking which we all need"
" Stevie work is more than about business as its about the whole person and each individual person, because everyone matters"
" This will help us as a team and as a business"
www.steviekidd.co.uk
When I engage with partners its about what the end looks like for the customer. At this point I look beyond that result to exceed expectations beyond comprehension. It a lot of time planning to allow us to bring the jigsaw pieces together as a partnership. A lot is about Business, Customer but also about the individual person and linking everything. As I say to people where you are is where you are meant to be, we cannot have 100% success all the time, but in Prudential case we had 75% to 80% success as a partnership we are delighted.. Stevie Kidd
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